What's the Difference? Mayan Palace-Grand Mayan-Grand Bliss-Grand Luxxe-Spa Tower?
It is Confusing !!
First of all the Riviera Maya and the Nuevo Vallarta locations have all the options llisted in the question. You can see resort maps linked below showing the locations of the each unit type. Other locations have only one or two of the options
Riviera Maya Mayan Resort Map Nuevo Vallarta Mayan Resort Map
We get this question so often we have created a detailed web page. Please check it out!
GRAND MAYAN / GRAND LUXXE /LOFT / AND MORE WHAT'S THE DIFFERENCE?
Call with Questions: 616-855-4468
What are the amenities in a "Studio:" unit
Everyone uses different terminology, Vidanta Resorts call it a Master Room, many internet sites say Studio, most accurate is probably "hotel room" except for the Luxxe Villas and Loft which are legitimate studios.
Mayan Palace studios have two double beds and a small table and chairs. No kitchen.
Grand Mayan studios have one king bed and a love seat that pulls out into two short single beds only for kids. there is a balcony, but there is no cooling pool on the balcony. It's rated for 2 adults and 2 children under 13 years old.
Grand Luxxe Standard Studios likewise have one king bed and a love seat that pulls out into two short single beds only for kids. there is a balcony, but there is no cooling pool on the balcony. It's rated for 2 adults and 2 children under 13 years old.
Grand Luxxe Villa Studios are more like a small one bedroom suite. It has a king bed and separate room with a sleeper sofa, refrigerator, microwave and some even have two balconies.
Loft Studios feature a living and dining space complete with TV, an elevated bedroom with either a king-size bed or two double beds just behind the plush living space, one and a half bathrooms with one Jacuzzi tub, a private terrace with plunge pool, and a small private balcony at the rear of the unit.
Are Vidanta Resorts Kid Friendly?
Absolutely. Vidanta resorts are committed to kids. They have kids programs every day for kids 5 and older for free and babysitting is also available at additional cost. Mexicans in general love kids. There are kids activities at all Mayan Resorts as far as we know.
Are cribs available?
You can request a crib at any of the Mayan Resorts at no charge. Just let us know when you make the booking and we will put the request in with the resort. It shouldn't be necessary, but it is probably a good idea to phone the resort a few days before arrival to confirm the crib.
What are golf rates for guests?
Golf rates change every year. In 2023 they were $170 for 18 holes and up depending on the course.
Some upper level units like the Luxxe, Spa Tower and Loft have either free or discounted golf included. Ask for details, it may be cheaper to upgrade and get some free golf.
Can I rent for less than a week?
In general, rentals are for one week beginning only on Friday, Saturday, or Sunday or Monday.
Our rates are so low, it usually costs less to rent a week from us unless you need 3 nights or less.
During low season we can sometimes get 1 to 3 extra nights for you. The extra nights are a bit more "per night" but not outrageous.
Do We Have to Attend a Sales Presentation?
Absolutely, positively NOT !! You are going as the guest of an owner. They will offer you a tour of the resort (read sales presentation) and usually 10 or 15% off your food bill. If that is worth it, feel free. Also, feel free to say no. The sales pitch is really quite enthusiastic.
What spa facilities are included?
All of the resorts except Mazatlan have excellent spas on site as well as state of the art exercise facilities. Our guests have free access to the spa and workout facilities. You will pay extra for massages, classes and other services.
However, many of our Luxxe, Spa Tower, Loft, and Residence rentals come with free massages and some come with 2 for 1 massages.
Which unit am I renting?
Our members own weeks in a one of the luxury levels. They can book whatever weeks are still available. However, they do not own a specific unit. The good news is that all the units are decorated and maintained to the same high standard
Are there additional house cleaning fees or resort fees?
In a word, NO. Many vacation rentals charge extra for maid service and or charge a daily room tax. You are renting from an individual so the only extra charge you will pay is a timeshare tax that the resort charges when you check out starting at around $10 per day for a mayan palace and going up to around $35 per day for most expensive estates units.
How many people can we have per unit?
Mayan Palace and Grand Mayan:
- Two bedroom suite: 6 adults and 2 kids under 13. (Up to 8 adults in Grand Mayan)
- One bedroom suite : 4 adults and 2 kids under 13
- Master Room (Studio): 2 adults and 2 kids under 13
Grand Luxxe Condo, Grand Luxxe Villa , Spa Tower
- Spa Tower 3 BR : 8 adults and 2 kids under 13
- Two bedroom suites: 6 adults and 2 kids under 13. 8 adults in Luxxe Villa)
- One bedroom suite : 4 adults and 2 kids under 13
- Master Room (Studio): 2 adults and 2 kids under 13
Loft
- 3 BR : 8 adults and 2 kids under 13
- Two bedroom: 6 adults and 2 kids under 13.
- One bedroom: 2 adults and 2 kids under 13.
- Studio : 2 adults and 2 kids under 13.
Residence
- 4 BR : 12 adults and 2 kids under 13
Secure Rental Process
We have developed a rental process that keeps other renters and timeshare owners happy. You do not pay a deposit until:
#1 we book it and give you confirmation
AND
#2 you can Confirm with Vidanta Central reservation to confirm that it is booked in your name for the correct date and resort.
How do we know you're legitimate?
Mayan Rental has an established track record. Over the past 20 years, we have helped literally thousands of guests book vacations in Mexico's Mayan Resorts. Check out our testimonials page Some people have left email addresses so you can email them and ask about their experiences at the Mayan Palace , Grand Mayan, Grand Bliss, Grand Luxxe, Spa Tower, Loft, or Luxxe Residence
Do Vidanta Resorts do all inclusive?
No, they don't. Our guests also do not pay all inclusive fees or resort fees. They are free to one of the many restaurants on site, cook in their suite, or visit one of the top notch restaurants in town and likely save money to boot.
Restaurants on site are very high quality and reasonably priced. All the resorts have a phenomenal breakfast buffet. Prices vary from $15 for small buffet at the Puerto Vallarta Mayan Palace to $20 for the spectacular spread at the Del Lago Restaurant at Vidanta Riviera Maya and Vidanta Nuevo Vallarta. There are casual restaurants around the pool area as well as specialty and ethnic restaurants of various varieties.
Click for restaurant descriptions of Vidanta Nuevo Vallarta Dining options, the largest resort.
Why are MayanRental’s rates so low? (what’s the catch)
Our rate are low because we connect you with timeshare owners who aren’t using all their weeks. The rental covers the maintenance fee and puts a little cash in their pocket. So our rates end up being usually 1/2 of what you would pay for the same unit if you booked directly with resort.
Better Perks
Not only do you get better rates, but you get more perks that only time share owners and their guests can enjoy. That includes free access to the waterpark in Grand Mayan Acapulco, free access to the top of the line exercise facilities at all resorts, and free transportation to the resort in Riviera Maya, Puerto Vallarta, Nuevo Vallarta and Los Cabos and Mazatlan.
The Only Catch
The catch is the extra steps of having us check availability and pay before you go. We have Instantly Available Units that we have already paid for and pre-reserved. But, if those don't work you will need to fill out an Inquiry Form We try to get back to you quickly.
And you will also have to pay before you go, rather than at the resort.http://www.funsunmexico.com/check-availability.php
Can we drink the water?
Certainly! The water is totally drinkable in all the Mayan Resorts. In addition all the tourist area restaurants use filtered water. DO NOT LET WATER FEARS prevent you from enjoying Mexico.
However when you travel to areas like the Mayan ruins or up into the mountains in Puereto Vallarta you should buy bottles of water on site. Make sure it is still sealed. Otherwise COKE (without ice) or beer are safe to drink. We have written a more extensive blog post on water in Mexico that may be helpful.
Is there free transportation to the resort?
Guests that rent with us can arrange for transportation from the airport to the resorts in Puerto Vallarta, Nuevo Vallarta, Riviera Maya, and Los Cabos. We will send you information how to arrange it with your confirmation.
You can arrange a shuttle back to the airport with your concierge when you are on resort.
There is no shuttle for Vidanta Acapulco It is best to catch a taxi for the short 10 minute ride to the resort ifyou fly there. Make sure you specify Acapulco Grand Mayan or Acapulco Mayan Palace so they drop you at the right reception area.
There is no shuttle to Puerto Penasco. You can arrange private transportation or self drive.
Is there a hair dryer in the room?
Yes, hair dryers are provided in each bathroom at all locations
Car Rental Available at the resort?
yes. It is the way to go for a day or two. for more time see our post on Cheap Car Rental in Mexico
Is bottled water provided free of cost in the rooms
No , there is a charge for the bottles of water in the room. Here is our blog post on water in the resort and Mexico in general
How does one get to the beach from the lofts?
Depending on the building, it is 10 to 15 minutes walk to the beach from the Lofts. However, there are a on-resort shuttles running all the time that will take you to the beach.
Do you have coffee maker and if so is it a drip or Keurig ?
It is a drip coffee maker. Many units also have, in addition, the classic Nespresso also with pods for sale.
Is there shuttle service or taxi to the Playa del Carmen shopping district?
There is a shuttle service that drop you near Walmart for a nominal fee and runs every 2 hours. .Taxi service is also available from Vidanta to the Playa del Carmen shopping district. Your concierge can help you set up taxi service.
Do you need an adapter at the Vidanta Resorts?
No, you do not! (unless you are not coming from North America)
Does the kitchen have a dishwasher and oven
Only the Loft and above have ovens and I think they have dishwashers. Will know for sure on Feb 25, 2022. 🙂
Access for Disabled
Yes, the resort is built with access for the disabled. When booking, a guest can request a room that is modified to be accessible.
what is the cancellation policy?
Due to Covid, we have a change in our cancellation policy for bookings between November 15 - Dec. 31. Please email us at [email protected] for further clarification.
Otherwise: Here is our original cancellation policy
· Cancellations for check-in dates between January 1 and November 14: If the cancellation notice is received by us at least 45 days prior to the check-in date, a full refund (lessthe processing fee -- see below) will be issued.· Cancellations for check-in dates between November 15 and December 31: If the cancellation notice is received on or before September 1, a full refund (less the processing fee -- see below) will be issued.
· All cancellations are subject to a processing fee of$100/unit/week for studios and $200/unit/week for all other units.
·Cancellations after the applicable deadline date are not refundable.
Log In is required for submitting new FAQ. Click Here
